Comunicación / Liderazgo / Ventas
Markets are conversations and selling is the accumulative result of many discussions.
The selling process involves strategies, techniques, knowledge, performing different roles, effective communication and a focused and productive emotional state. Best practices require training with Business Intelligence
- Learn a simple protocol for connection, communication and customer relationship.
- Provide tools to improve the effectiveness of sales processes.
- Improve verbal and non-verbal communication.
- Learn how to ask questions which generate connection and obtain valuable information.
- Develop NLP (Neurolinguistic programming) to know how to lead communication.
- Differentiate between price and value.
- Understand key aspects and phases of negotiation. Harvard System. Deal with objections. Negotiate price.
- Improve productivity and time management
- Acquire core management and organization skills.
- Activate and sustain seller motivation
- SALES TECHNIQUES
- COMMUNICATION TECHNIQUES AND SKILLS
- TIME MANAGEMENT
- LEADERSHIP AND CHANGE MANAGEMENT
Practical and experiential and based on 4 essential pillars:
- Experiencing: Each module will begin with a practical exercise to generate impact. The objective is to create expectation, surprise and a sensorial experience to stimulate curiosity and raise attention around concepts which be subsequently explained.
- Sharing: After each exercise, we share the experience and personal learnings in order to leverage collective intelligence.
- Learning: We review, analyse and collect those aspects experienced during the training.
- Implementing: Applying project learnings in participants’ daily positions. Translate them into concrete actions and build an action and improvement plan.
We will use theatrical techniques, challenges, a variety of games and practical exercises, gamification tools, NLP, Gestalt psychology and coaching.
- Participant manual and material, appendices and complementary material, in pdf and in English.
- Practical exercises on paper in English.
- Presentations in pdf, in English.